Help
FAQ
Our curated collection of designer pieces are available for hire by reservation. Once your booking is confirmed, your selected piece is exclusively reserved for your chosen dates and prepared to the highest standard for your event.
Our standard hire period is usually 4-5 Days. Extended hire is available on request. School Formals and Weekday occasions differ.
We recommend booking as early as possible, especially for peak seasons (weddings, formals, race days). Some dresses can be booked months in advance.
Yes! No appointment is required to visit our store, feel free to pop in anytime during our business trading hours. We are in Padstow, NSW. Unfortunately, we do not offer a postal try on service.
Sizing & Fit FAQs
We stock sizes 4-16. Each dress listing includes fit sizes. Measurements and a size guide is available to help you choose the right dress.
Minor fit issues may be adjusted with our in-house seamstresses, such as splits, straps and occasionally lengths. We recommend trying on before booking if you have the option to do so. Should you receive the dress and it does not fit please email info@dressesforhire.com.au for our return guide.
To preserve the integrity of our couture pieces, alterations are not permitted and the dress must be returned in its original condition. Only our in-house specialists seamstresses can alter our dresses with management permission offering temporary styling solutions.
Booking & Payments
Bookings are secured once full payment is received.
No we do not. We do require valid Credit Card information as a security holding.
We accept all major credit/debit cards, along with other approved payment options.
Yes, cancellations and changes are subject to our cancellation policy. Please check our terms before booking.
Delivery, Collection & Returns
Yes, we offer postal hire nationwide. Shipping costs and return instructions will be provided.
Your dress will arrive 1–2 days before your event to allow time for try-on.
Simply return your hire by using the provided return bag or drop it back in store by the due date.
Late returns may incur a daily late fee of 25%, as the dress may be booked for another client.
Cleaning & Damage
No. Professional dry cleaning is included in the hire price.
Minor wear is normal. Significant damage, stains, or tears may incur repair or replacement costs.
Please do not attempt to clean it yourself. Let us know as soon as possible.
Styling & Events
Yes, as long as the dress is returned on time and in good condition.
We may offer styling tips and accessories—feel free to ask!
Social Media & Brand Policies
Yes, we love seeing your photos! Please tag us at @dressesforhire_.
In the rare case of damage or issues, we will offer a similar replacement or a full refund.
